Microsoft
Microsoft can increasingly combine enterprise data, knowledge, workflows and agents inside the existing environment. Copilot Studio is now explicitly Microsoft's environment for building agents and connected workflows.
Microsoft, Salesforce and SAP already automate more than most companies realise. We determine what your platform can handle, where it needs to connect and what is worth building yourself.We work with your existing implementation partner where that makes sense.
New copilots and agent platforms appear every week. If you run Dynamics, Salesforce or SAP, the fastest route may already be inside what you pay for.
The question is not: “Which AI platform should we buy?”
It is: “What can our existing stack already do — and where is it not enough?”
Every major platform now ships its own AI layer. Start with what it can reliably do for your priority workflows.
Microsoft can increasingly combine enterprise data, knowledge, workflows and agents inside the existing environment. Copilot Studio is now explicitly Microsoft's environment for building agents and connected workflows.
Agentforce can combine Salesforce data and metadata with external systems, workflows and tools. Salesforce is explicitly positioning Data 360 as the contextual data layer and MuleSoft as the integration and action layer for agents.
The same question applies: which workflows should stay native to the SAP environment, which need specialist technology and which intelligence should sit outside it?
Use
Example
A Microsoft customer wants meeting summaries automatically linked to CRM. Don't build another platform if the native capability is good enough.
Extend
Example
Dynamics holds the customer. Business Central holds the order. SharePoint holds the knowledge. Connect them around the workflow.
Buy
Example
A specialist contract, legal or industry AI product performs significantly better than a generic platform configuration. Use it and integrate it.
Own
Examples
Pricing logic, account expansion logic, underwriting, specialist planning, operational decision models. This may justify a custom capability that Microsoft, Salesforce, SAP or other agents can call.
But some of your know-how is worth owning.
Your best people often make decisions using knowledge that never fully reaches CRM or ERP:
AI makes it increasingly practical to turn parts of that know-how into software your business can control and improve.
Use standard software for standard work. Own the intelligence that makes you better.
What work are you actually trying to change?
What can your current platform already handle reliably?
Data, integrations, business rules, specialist capability or custom logic.
Use · Extend · Buy · Own.
Validate uncertainty with a Minimal Viable Agent.
Your existing partner can implement it. Or we bring in the right specialist when required.
A company already runs Dynamics and Business Central. Customers ask:
“Where is my order?”
“Can you resend my invoice?”
“Does this product work with machine X?”
“Can I get compensation for the delayed delivery?”
ScopeRight determines:
Your Microsoft partner can implement the Microsoft components. ScopeRight makes sure the right workflow is being built in the first place.
Capability mature and scope clear? Go straight to implementation. Something important still uncertain? Use an MVA:
If your Microsoft, Salesforce or SAP partner is the right team, use them.
Bring in domain or agent expertise when needed.
Where the validated workflow requires custom product or engineering capability, ScopeRight can assemble the right team.
The service
Get more from Microsoft, Salesforce or SAP before adding another AI stack.
Map priority workflows against the AI capabilities already available in your enterprise platform. Leave knowing what to use, extend, buy or build — and what your existing implementation partner should actually deliver.
What you get
Often not immediately. Microsoft (Copilot, Copilot Studio, Power Platform), Salesforce (Agentforce, Data 360, MuleSoft) and SAP (Joule, BTP) already cover more AI workflows than many companies realise. The right sequence is to map priority workflows against those native capabilities first, and only then decide where a specialist tool or custom capability genuinely adds value.
A focused 1–2 week scoping service for companies that already run Microsoft Dynamics, Salesforce or SAP. ScopeRight maps priority workflows against the AI capability already available in the platform and delivers a use, extend, buy or own route per workflow — including a concrete brief for your existing implementation partner. From €5,000.
Each platform now has a serious agent layer: Copilot Studio for Microsoft, Agentforce for Salesforce and Joule for SAP. Whether it can automate a specific workflow depends on where the data, decisions and exceptions of that workflow actually live — inside the platform, across systems or in people's heads. That is exactly what the assessment determines, workflow by workflow.
No. ScopeRight is independent at the decision point: we scope which workflows to use, extend, buy or build. Your existing partner can implement the platform components — we can give them a sharper brief, bring in a specialist where a gap requires it, or assemble a custom team only when the validated scope justifies it.
Build custom only where your own knowledge, decisions or workflow create real competitive advantage — pricing logic, underwriting, specialist planning, operational decision models. Standard work should use standard software. Where the answer is uncertain, a Minimal Viable Agent proves the value before you commit implementation budget.
Every service works on its own. Unsure where to start? Begin with the free intake.
Explore the AI Field Sprint
Find the AI workflows worth deploying — inside the business.
Validate a use case with a Minimal Viable Agent
Evidence before scale: validate one use case end to end.
Take a validated use case into operation
Deploy, configure or build — the architecture follows the scope.
Compare AI implementation partners
Specialist capability when the validated scope calls for it.
One call. Clear priorities and a recommended path.