AI process mapping software that interviews your team.
Structured voice interviews with employees become detailed BPMN workflows — roles, systems, decisions, exceptions and KPIs — ready for validation and redesign.
Available through a focused 2–3 week ScopeRight engagement for one critical corporate workflow.
The operational reality
The documented process is rarely the complete process.
Procedures show the expected steps, not how employees resolve exceptions, move information between systems or rely on experienced colleagues.
Knowledge lives with people
Important decisions and workarounds depend on experienced employees.
Systems show transactions, not context
Logs reveal what happened, but rarely why a decision was made.
Automation starts with assumptions
Teams risk automating an incomplete or outdated version of the workflow.
AI Process Mapping
AI-led capture. Human-validated output.
The AI process analyst interviews employees and reconstructs how the workflow really runs. ScopeRight and the process owner validate the findings and decide what to improve or automate.
What the AI does
- Conducts structured employee interviews
- Extracts tasks, roles, systems and decisions
- Compares perspectives across interviews
- Identifies exceptions and undocumented workarounds
- Generates the initial process model
What people decide
- Define the business outcome
- Validate how the workflow really operates
- Resolve conflicting interpretations
- Determine what should change
- Decide where AI can responsibly act
Voice interview
Extracted knowledge
Generated BPMN
AI interviews your team. ScopeRight turns the findings into a workflow worth automating.
How it works
Select the workflow
ScopeRight defines the business outcome, process boundaries, owner and success measure.
AI interviews the team
A voice-based AI process analyst conducts structured interviews with the employees involved in the workflow.
AI reconstructs the process
The technology combines the interviews with available documentation and extracts the steps, roles, applications, decisions, exceptions and dependencies.
Validate and redesign
ScopeRight and the process owner validate the generated workflow and translate the strongest improvement opportunity into a to-be process and MVA brief.
What you get
A validated workflow your team can redesign and implement.
- AI-generated, human-validated process map
- Operational knowledge layer connecting roles, tasks, systems, decisions and KPIs
- BPMN workflow documentation
- Roles, systems and handovers
- Decisions, exceptions and workarounds
- Bottleneck and key-person dependency analysis
- Prioritised AI and automation opportunities
- Recommended to-be workflow
- Implementation-ready MVA brief where relevant
The goal is not to document every process. It is to create enough operational clarity to improve and validate one workflow that matters.
Useful when the workflow matters, but nobody sees the complete picture.
A critical workflow depends heavily on a few experienced people.
Different teams describe the same process differently.
An AI or automation initiative needs a reliable process scope before implementation.
Not designed for company-wide process inventories or documentation exercises without a clear operational outcome.
Where this fits
Map one critical workflow before committing to a build.
A short scoping call tells you whether the workflow is ready for mapping, needs broader discovery or can go straight to validation.